Privacy Policy
This privacy policy describes how IML GROUP (hereinafter Royal Pulse) collects, uses and protects your personal data when you use the website royalpulse.fr, in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.
Data controller
IML GROUP, SAS with a share capital of €300,120, 50 rue Raynouard, 75016 Paris, France, SIREN 851 967 034. Contact: contact@royalpulse.fr.
Data collected
- Identity and contact data: first name, last name, email address, postal address, phone number.
- Order and payment data: products ordered, amount, delivery and billing address. Banking data is processed directly by our payment provider and is never stored by Royal Pulse.
- Browsing data: IP address, device type, pages visited, via cookies.
Purposes
Your data is used to process and track your orders, provide customer service, manage the commercial relationship, send you marketing communications with your consent, and improve the website.
Legal basis
Performance of the sales contract, compliance with our legal obligations, your consent for marketing communications and non-essential cookies, and our legitimate interest in improving our services.
Retention period
Your data is kept for as long as necessary for the purposes described above, then archived in accordance with applicable legal retention periods, in particular for accounting and tax purposes.
Your rights
You have the right to access, rectify, erase, restrict, object to and port your data. You can exercise these rights at contact@royalpulse.fr. You may also lodge a complaint with the CNIL, the French data protection authority.
Recipients
Your data is intended for Royal Pulse and its technical processors (hosting, payment, logistics, emailing), who act on instruction and provide appropriate security guarantees.